Minimize Micro-Management

Define Success and How to Measure It

Uncertainty often leads to micro-management. Set specific success standards so micro-management is unwarranted. Here’s how:

1. Define a goal
2. Define specific measures of success so everyone understands what success looks like.

Example

Goal -To make a good fruit salad
Result (without measurable success standards) – A fruit salad is created containing nuts. Somebody is allergic to nuts.
Problem- “Good” was not measured by a specific standard.
Solution- Agree upon a measurable standard for “good.”
Result- A fruit salad is created that is non-allergenic, the fruit is fresh, clean, and firm, and there is enough to serve 250 ml to each person.

Measured Success to Minimize Micro-Management

Micromanagement prevails most often in cases of ambiguity. In our multi-generational and multi-cultural workforce, people have different norms and standards. The clearer the reference points, the less room for misinterpretation.

A day has 24 hours. Nobody disputes this because we have agreed upon a standard for measuring time. A kilometre has 1000 metres. But how many miles does it have? Now there’s uncertainty. Different standards of measurement create confusion.

Managing a project or task with measurable standards for both the process and the outcome mitigates the need to double check, second-guess, and oversee each step.

Change a vague phrase like, “most people will be satisfied with the Turner Tip” to: “90% of readers will make 1 positive comment after reading the Turner Tip.” This is measurable.

Set Goals with Specific Measures…
Save Time – Live Your Passion!

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