Engage Your Reader

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Engage Your Reader

 

To make sure your emails are being read, be concise.

 

Thanks to social-media character limits and texting shortcuts, we’ve become accustomed to shorter messages.

 

Keeping the reader’s attention is challenging, so for emails, use:

  • 1 subject per email
  • 1-3 sentences, at most, per paragraph
  • bulleted points instead of full sentences
  • colour, bold, or altered type size to draw attention to what’s important

When responding to a reader’s reply, start with a genuine compliment (e.g., “Thanks for your speedy response”). It sets a positive tone and increases the odds that your questions will be answered.

 

 

 

 

 

 

 

 

Client Feedback

“Karen showed me how to save time and prioritize my email. She got straight to the point and provided excellent feedback in an area that was causing me stress.”

– Owner, Ag Grow Consulting

More…

Writing and Responding to Professional Emails

 

 

Do You Forget Your Texts? (What If They Contain Work?)

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Do You Forget Your Texts? (What If They Contain Work?)

 

The next time you get a text with a “to do,” remember to deal with it.

  1. Mark your calendar.
  2. Forward it to your inbox.
  3. Write a note.
  4. Add a reminder.
  5. Set an alarm.

Otherwise, you’re liable to forget.  And as more texts arrive, the one with important info moves out of sight and out of mind.

 

Likewise, remember to return a call by using the 5 tips above.

 

And remember: If you’re communicating for business, texts and calls are more easily forgotten than emails. In fact, 75% of people prefer email for business communication.

 

 

 

 

 

Client Feedback

 

“Thank you for helping me to stay organized. Things get done more efficiently, and I LOOOOVE right-click and drag to move items quickly.”

 

– Housekeeping Manager, Fairmont

 

More…

 

5 Tips for a Happier Workday

 

 

 

Karen, Founder

www.TurnerEfficiency.com

 

Want Email Action? Try These Tips

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Want Email Action? Try These Tips

 

How do you encourage reaction to a business email?

 

Use these proven call-to-action principles for your professional emails:

 

1. State the email’s purpose (what you want) in the first or second paragraph. This will allow the reader to process the email more efficiently and will likely give you a faster response.

 

2. Be concise. Sticking to one subject per email helps ensure a focused call to action and a quicker answer.

 

3. Combine action with urgency. This strategy may help to initiate a response, but use it within reason as flagging everything “ASAP” can do the exact opposite: demotivate.

 

4. Keep your paragraphs short. Your request (call to action) will stand out better. Using bold, underlining and colour can also help highlight your request, as long as your corporate culture accepts it (use caution with customers).

 

 

 

 

 

Client Feedback

 

“Because of working with you and getting your help, I had a fantastic summer – probably the best months of my career.”

 

– Chief Operations Office, Avmax

 

More…

 

Professional Email in 5 Steps

 

The 5 Email Folder System: A Different Way to Work

 

 

 

 

Karen, Founder

www.TurnerEfficiency.com

Write with Your WRONG Hand – What?

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Write with Your Wrong Hand –

WHAT? 

  1. Grab a pen and paper.
  2. Put the pen in your “wrong” hand.
  3. Write your name nicely.

It’s not easy – or familiar. And the results probably don’t look great.

 

How long have you been working?

 

Probably a number of years. Long enough to build some work habits.
Learning new skills takes time and isn’t always easy or comfortable.
But it’s worth it to…save time and live your passion.

What’s your passion?

 

 

Client Feedback

“A 5/5. [The Outlook training] was really helpful – much more than I anticipated.”

“A 5/5. Super-helpful for me too.”

– Colleagues, Fairmont

 

More…

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